About Us

Mechtrace is India’s first-of-its-kind online service platform dedicated to the needs of micro, small, and medium enterprises (MSMEs). Through our intuitive mobile app, customers can raise service tickets, track technicians in real-time, and purchase genuine machine spares with ease. Our platform ensures transparency by allowing technicians to upload before-and-after service videos, while customers can rate their experience—making service more accountable and reliable.

In addition to maintenance support, Mechtrace offers an e-commerce solution for spare parts and exclusive bulk order discounts for manufacturers, helping businesses save costs and improve efficiency. We’re continuously innovating to enhance service delivery and will soon introduce video analytics for smarter diagnostics. At Mechtrace, we aim to simplify machine service, streamline purchases, and power profitability for the manufacturing industry.